How Do I Value My Shipment?
If you aren't sure how much value to place on your shipment, we suggested that you apply the following formula to determine the value of your shipment. First, value each room in your apartment or home at 5,000.00, Then, add to that the total value of items of special value (paintings, crystal, antiques, etc.).
Your total from those two figures should be a proper valuation of your shipment.
NOTE: The above valuation is only a suggestion. Only you can determine the true value of your possessions.
What Must I Do at the Time of the Move?
After purchasing an OPC protection plan you must allow the mover to make a thorough inventory of your goods. The mover will record the condition of all tems that are being moved. If you do not allow the mover to make a thorough inventory of your goods then you automatically void OPC protection plan and we will not pay any claims you may make for damaged or lost goods.
You have the right to pack your goods. However, we are not responsible for items lost or damaged because of your packing. In the event an item you packed is lost or damaged, we will inspect the packaging to determine whether the loss or damage was a result of an improper packaging. If this is the case, your claim will be denied.
Many customers prefer to transport small valuable items themselves. If you choose to have the mover transport your valuables, you must have the mover list every item with a value of $250.00 or more on the movers' inventory sheet. If this is not done we will deny any claim you make for that item.
What Must I Do When My Goods Are Delivered?
At the time your goods are delivered to your apartment, home or business, the mover will ask you to sign the inventory sheet. This is known as taking "exception" to the existence or condition of an item on the inventory sheet.
Signing the inventory sheet is a declaration by you that all items listed on the inventory sheet were received and are in the condition listed on the inventory sheet. Do not sign the inventory sheet until you have listed all exceptions on the sheet. We realize that you can not unpack and examine the contents of every box at the time of delivery. Therefore, if damage occurs to the contents of a package which could not be known until the package was opened, we will not automatically deny a claim for damage or loss not reflected as an exception on the inventory sheet, you should note as an exception any damage to the exterior of a package, such as dents, creases, holes, etc.
By noting any exterior package damage as an exception you will aid us in determining when and how the damage or loss occurred.
Remember: You have the right to inspect goods at the time of delivery. If the mover does not allow you to inspect the goods and list all exceptions, do not sign the inventory sheet.